Layer 2 · Strategic friction

Business Intelligence

When the friction is “we have data but no insight” — Microsoft Power BI, custom analytics, and AI-augmented decision support that turns information into decisions.

What this is

Most organisations have more data than they can use. The friction isn’t capture; it’s synthesis. Multiple systems, manual exports, monthly reports that nobody reads. The Jones Nicholson story on our approach page is the canonical version of this — 10 million rows of data trapped in operational systems, surfaced through Power BI and SQL Server Analysis Services into self-service, real-time decision support.

We do this work end-to-end. Connect the data sources (your operational systems, finance, CRM, project management, customer data). Design the analytical models. Implement the visualisation layer (Power BI, custom dashboards). And — increasingly — augment human decision-making with AI tooling that surfaces patterns the humans would miss.

AI is already at work here

Claude-based decision support is increasingly part of our BI engagements — not replacing dashboards, but layering on top of them. “What’s driving the variance in Q3?” can now be a conversational query against your own data, not a multi-day analyst exercise. We design the data security and access patterns so this stays governed.

What’s included

  • Microsoft Power BI implementation and adoption
  • Data source integration (databases, APIs, SaaS platforms, legacy systems)
  • Analytical data model design (SQL Server Analysis Services, tabular models)
  • Custom analytics, visualisation, and reporting
  • Real-time dashboards and alerts
  • Workflow automation tied to data triggers
  • AI-augmented decision support (Claude-based)
  • Training and adoption programs

How we engage

Project-based for implementations, migrations, and platform work. Ongoing managed for BI operations and analytics support.

Pricing: Fixed-price or hourly for projects; monthly for ongoing.

Commitment: No lock-in for projects; 1-year term for ongoing managed engagements.

Often paired with

Consulting

When the BI question starts as a strategy question.

Cloud Services

For cloud-native data platforms and analytics infrastructure.

AI Strategy & Adoption

For Claude-powered workflows on top of BI foundations.

Ready to remove some friction?

A 30-minute call. No pitch, no obligation. We’ll listen, ask a few questions, and tell you whether we can help.

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