Business Telephony
Modern phone, video, and collaboration that gets out of the way — through our partnership with Access4. Cloud PBX, Teams Direct Routing, Webex, all on a single platform.
What this is
Phone systems shouldn’t require an IT engagement to use. Yet most do — outdated PBXs, on-premises hardware, mobile apps that don’t sync, video conferencing rooms that need 10 minutes of fiddling before every meeting. We replace all that with a unified cloud platform via our strategic partnership with Access4.
The core experience is this: one platform that handles voice, video, mobile, and collaboration. Microsoft Teams Direct Routing if your business runs on Teams. Webex softphone if you prefer that. iOS and Android mobile apps that work properly. HD video conferencing. Auto-attendants, call routing, recording, queuing — all configurable through a portal that doesn’t require IT.
What’s included
- Cloud PBX (full hosted phone system)
- Microsoft Teams Direct Routing
- Webex softphone and video
- HD video conferencing
- Mobile apps (iOS and Android) with full feature parity
- Auto-attendants and advanced call routing
- Call recording and analytics
- Queue management for support and sales teams
- Integration with CRM and helpdesk platforms
How we engage
Three modes: supply only, supply + install, or fully managed.
Pricing: Monthly per-user.
No contract lock-in on telephony. We’re confident in the service — you don’t need to be locked in.
Often paired with
Teams Direct Routing is the most common deployment model.
Telephony often runs within a broader managed engagement.
For office fitouts including AV and meeting rooms.
Ready to remove some friction?
A 30-minute call. No pitch, no obligation. We’ll listen, ask a few questions, and tell you whether we can help.
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